Privacy Policy

This privacy policy explains how Fin Strategy X handles personal data when you use finstrategyx.website, make an enquiry, or engage with our business coaching services. It sets out the types of information we collect, the purposes for which we use it, the circumstances in which we share it, and the choices available to you.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Data category

Data We Collect

We may process contact details, business information, enquiry content, booking or consultation details, account or profile information where applicable, and technical data such as device type, browser settings, and usage activity. We may also process records of communications and any information needed to manage coaching services, respond to requests, or maintain the website.

The categories collected depend on how the site is used and what information is submitted.
Collection source

How We Collect Data

We collect personal data directly from you when you complete forms, send messages, request services, or otherwise interact with the website. We also receive data automatically through standard website technologies that record usage, performance, and security-related information. In some cases, we may receive information from service providers that support our operations.

Information comes from direct submissions, site activity, and limited technical collection.
Cookie usage

Cookie Types

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. Similar technologies may also be used for security, performance, and basic measurement of website activity.

The site uses a limited set of cookies for operation, preferences, and analytics.
User control

Cookie Controls

You can usually manage cookies through your browser settings and, where available, through any cookie controls shown on the site. Blocking some cookies may affect site functionality, saved preferences, or the reliability of certain features. Essential cookies may still be used where they are needed to operate the website securely and properly.

Browser settings and cookie controls can be used to limit non-essential cookies.
Privacy Office

Contact Details

Email contact
Telephone contact
+44 7711 736915
Postal address
237 Lichfield Road, Bloxwich, Walsall, WS3 3DQ
Privacy enquiries

How We Use Data

We process personal data to operate and secure the website, respond to enquiries, provide business coaching services, manage appointments or client relationships, maintain records, improve site performance, understand usage trends, and meet legal, accounting, and administrative obligations. We may also use data to prevent fraud, enforce our terms, and support internal business management.

We use personal data only for operational, service, and compliance purposes.

Service Providers and Partners

We may share personal data with trusted service providers that support website hosting, analytics, communications, administration, and other operational services. These parties act on our instructions or as independent controllers where required by law. We may also share information with professional advisers, insurers, or business partners involved in delivering coaching-related services.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may share personal data where disclosure is required or permitted by law, including to comply with legal obligations, respond to lawful requests, protect rights or safety, or support the investigation of suspected misuse or security incidents. We may also disclose information in connection with legal claims or the enforcement of our terms.

Disclosure to public bodies is limited to situations with a lawful basis.
User Rights

Your Rights

You may have rights to access, correct, delete, or object to certain uses of your personal data, and to request restriction in appropriate cases. Where we rely on consent, you may withdraw it for future processing. Some requests may be limited where we must keep information for legal, contractual, or security reasons.

Available rights depend on the nature of the data and the reason it is held.
Requests

How to Make a Request

To make a privacy request, please use the contact details in this policy and describe the information or action you are asking for. We may ask for enough information to verify your identity and locate the relevant records. We will review requests in line with applicable law and respond within a reasonable period.

We may need information to confirm identity before acting on a request.
Data Retention

Data Retention

We retain personal data for as long as reasonably necessary to provide services, manage records, resolve enquiries, meet legal obligations, and protect our legitimate business interests. When data is no longer needed, we delete it or anonymise it, unless we must keep it for a longer period because of law, dispute handling, or recordkeeping requirements.

We keep data only for as long as it serves a business, legal, or operational need.
Policy Updates

Policy Changes

We may update this privacy policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw it to your attention.

We review this policy when our practices or legal obligations change.